All refunds and returns are handled on a case-by-case basis at the discretion of Night Terror Studio. Only returns on defective items or errors on the part of NTS will be accepted.
We are committed to customer service, and we strive to deliver quality and accuracy with every order. If we make a mistake, we will fix it.
If there is a problem with your order, please use our contact form. Select “Problem With Your Order” in the Subject dropdown box, and send us a message with your issue.
Customer must contact us within three (3) days of receipt of order for returns to be accepted.
